Joint Base Andrews


Malcolm Grow Medical Clinics and Surgery Labor Day and Family Day closure

By | 11th Medical Group | August 25, 2017


Malcolm Grow Medical Clinics and Surgery Center will be closed for a Family Day on Friday, Sept. 1 and for observance of Labor Day on Monday, Sept. 4.

There will be no scheduled appointments, pharmacy or laboratory services.

Prescription refills requested before noon on Aug. 31 will be available for pickup after noon on Sept. 5.

Prescription refills called in after noon on Aug. 31 will be available for pickup after noon on           Sept. 6.

The Emergent Care Center will remain open to provide emergency and urgent care services.

Emergency Care is defined as a threat to life, limb or eye sight, such as severe bleeding, chest pain or broken bones.


Urgent Care is defined as care for an illness or injury that requires treatment within 24 hours but is not life threatening. Examples include: earache, toothache, rising fever, joint sprain or urinary tract infection.


TRICARE Prime enrollees are required to use the MGMCSC ECC or other military treatment facility emergency room for urgent care unless outside the local area. Visits to civilian urgent care centers require prior authorization. Failure to do so could result in you incurring the cost for the visit.

The Nurse Advice Line is available 24/7 for free medical information and advice for TRICARE beneficiaries. To reach the NAL call 1 (888) 999-1212, option 1-4.

If your condition is not urgent and you can wait for treatment, please contact the appointment line at 1-888-999-1212 on Tuesday, Sept. 5, to schedule an appointment.