Joint Base Andrews

 
11th Wing Public Affairs

Telling the Air Force Story

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Public Affairs Mission
Our mission as Public Affairs is driven by our core competencies, which are directly linked with the Air Force Core Competencies. These five key elements are the foundation of our actions and services to the Joint Base Andrews community.
  • Provide trusted counsel to leaders
  • Build, maintain, and strengthen Airmen morale and readiness
  • Enhance public trust and support
  • Achieve global influence and deterrence;
  • Provide photo, video, and multimedia support to the Air Force mission.
Products and Services
Air Force leaders rely on Public Affairs professionals to assist them with delivering their communication efforts to Airmen and their families, to include retirees, civilians and contract employees.

The public affairs office at Joint Base Andrews manages several products to accomplish this mission:
  • Joint Base Andrews public website
  • Joint Base Andrews Facebook
  • Joint Base Andrews Twitter
  • MyMC² App for Apple devices
Our products highlight our Airmen and our mission. If you have or know someone who has a story to share, contact our journalism team at 240- 612-4430. We want to hear about it!
Media Relations
Military members and civilian workers contacted by news media should refer them to the public affairs office at 240-612-4428. The PA office coordinates all media interviews, media queries and media access to the base. All media are required to contact public affairs prior to entry on Joint Base Andrews and must be escorted by a public affairs representative at all times.

PA specialists are available 24 hours a day, seven days a week and may be reached during normal duty hours from 7:30 a.m. to 4:30 p.m. Monday - Friday. If you are calling after normal duty hours, contact the on-call PA person through the command post by calling the base operator at 301- 981-1110.
Camera Purchases
Camera Purchases: * Per AFI 35-109, 5.3.3 -- Any film or digital photographic cameras, video cameras, and photographic printer purchases must be approved by your base's Public Affairs office.

To request approval, send an e-mail to usaf.jbanafs.afdw-staff.mbx.11-wg-pa@mail.mil containing the following information:
  1. Product type, make and model
  2. Price
  3. Purpose
Marquee
The 11th Wing Public Affairs manages the base's electronic marquee located near the Visitor Center to announce time-sensitive and recurring information to base members.

Members must submit a marquee request form at least one week before the post date, but no more than four weeks before, to: usaf.jbanafw.afdw-staff.mbx.11-wg-pa@mail.mil

Messages are limited to welcome messages for distinguished visitors, announcing base-wide events, and retirement messages for general officers and above, force protection condition and weather alerts.

The marquee will not be used to promote fundraising or to display items or services for sale.

The marquee will not display commercial advertisements, political messages or any non-mission essential messages.

Marquee messages that take up more than one frame will not be authorized.

The marquee policy letter can be found here.
What We Do
The PA office is responsible for providing accurate, relevant and timely information on Joint Base Andrews issues, programs and base events to the people in this community and members of the news media.

Our office tells the Joint Base Andrews story to the American public. Through targeted communication, we reach out to our internal audience on base, the local public and military and civic leaders. We have a toolbox full of traditional news reporting; feature stories and commentaries; video reports, print, and social media. The PA team utilizes each of these tools to strategically shape and strengthen the Air Force's, as well as Joint Base Andrews, public image.
Complaints
Joint Base Andrews and our tenant units appreciate the enormous sacrifices made by our neighbors as we train for the defense of our country. Among those sacrifices is the occasional disruption of daily life by noise and flight operations.

The Air Force's primary job is national security. Joint Base Andrews is America's Airfield and our primary mission is to support and defend the National Capital Region. The units based at Joint Base Andrews train to immediately respond to our nation's call. Sometimes this training results in low-flying aircraft and noise.

Joint Base Andrews strives to be a good neighbor by maintaining good community and media relations with our surrounding communities. We diligently seek to provide timely, responsive, and factual answers to all public inquiries as they pertain to Joint Base Andrews.

Thank you for your patience and understanding while our Airmen strive to train and support our Department of Defense mission - know that your safety and our safety are paramount to our missions.

Click here to access the 11th Wing Public Affairs citizen complaint form.
Multimedia Support Requests
Photo and Video Support: Please see our policy letter and customer notice regarding all our products and services guidelines. Complete the highlighted sections of the AF Form 833, available HERE. Please digitally sign, date, and then e-mail soft copies HERE. Hard-copy signed forms can also be dropped off at our office.

William A. Jones III Building
1500 West Perimeter Road, Suite 2330
Joint Base Andrews, MD 20762

For specific questions about what services meet criteria for support, please contact 240-612-4430.

Studio appointments: Full Length, Head & Shoulder, ISO Prep and Passport photos are BY APPOINTMENT ONLY, no exceptions. To schedule an appointment please call 240-612-4430 or email usaf.jbanafw.afdw-staff.mbx.11-wg-pa@mail.mil.

STUDIO PHOTO HOURS

Head & Shoulders
  • Monday 9 - 11 a.m., 1 - 3 p.m.
  • Tuesday 8 - 11 a.m., 1 - 3 p.m.
  • Wednesday 8 - 11 a.m.
Passport/ISO preps
  • Thursday 8 - 11 a.m., 1 - 3 p.m.
Full Length
  • Friday 9 - 11 a.m., 1 - 3 p.m.
** Official photos are only provided for group-level and above quarterly awards winners, Chain of Command key personnel and special duty packages. For official photos and special duty packages please bring in a copy of your specific requirements.
We do not take photos for retirement programs, award nominees, or unofficial biographies. For special duty packages, please bring a copy of the photo requirements. We are required to provide our customers with high quality, properly exposed and composed digital images. The photographer may assist you with minor adjustments for best subject representation. The photographer is NOT responsible for proper wear of the uniform. Military photographers are NOT authorized (AFI 35-109 and DODI 5040.02) to digitally alter image in any way. For more information or to set up an appointment, call 240-612-4430, DSN 612-4430.**

Frequent Links
Base Access Procedures Update
Newcomers Information
SAPR Info
QOLCOMM Info

Liberty Park
Commentaries
Hometown News Release
The Joint Hometown News Service showcases the accomplishments of members of the Armed Forces through the Hometown News Release program for distribution to commercial media outlets in the hometowns of servicemembers and their families. Click HERE for the form.