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11th Force Support Squadron
The men and women of the 11th Force Support Squadron are committed to supporting the Joint Base Andrews community. 


For After Hours Emergency Air Force Aid Society (AFAS) assistance, please contact the American Red Cross at 1-877-272-7337.  To reach the Adult Military Family Life Counselor (MFLC), please call either 301-232-8481 OR 301-232-8465.

For dining, lodging, military resources and recreation and leisure, visit www.andrewsfss.com.

Military & Family Support Center

The M&FSC provides programs and services to assist commanders in identifying, assessing, and minimizing personal and family related challenges to maintaining unit cohesion and strengthening operational readiness.  M&FSC services enable development and sustainment of resilient, ready Airmen and families.


  • Air Force Aid Society (AFAS)
  • Air Force Families Forever
  • Air Force Warrior and Survivor Care
  • Casualty Assistance Program
  • Deployment
  • Employment Assistance
  • Exceptional Family Member Program (EFMP)
  • Installation Voting Assistance Office
  • Personal Financial Readiness Services
  • Personal & Work Life
  • Relocation Assistance
  • Survivor Benefit Plan (SBP)
  • Transition Assistance Program
  • Volunteer Resources
  • Bldg 1191 Menoher Dr. - 301-981-7087

    1191 Menoher Dr.

        Joint Base Andrews, MD 20732

    Open Mon, Tue, Wed, Fri 7:30 a.m. – 4:30 p.m.

        Open Thu 7:30 a.m. – 12:00 p.m.

        Closed weekends, holidays, and AFDW family days


Key Spouse

The Air Force Key Spouse Program is a commander’s program to enhance unit family readiness. The role of the Key Spouse is designed to enhance mission readiness and resilience, and establish a sense of community. To find out more about the Key Spouse program including finding out who your Key Spouse is or information on how to become a Key Spouse, contact the M&FSC at 301-981-7087.


To become a Key Spouse:

1. Contact your sponsor's First Sergeant

2. Obtain a Commander's Appointment Letter

3. Complete Key Spouse Initial or Refresher Key Spouse Training Training provided by Military and Family Support Center

Child & Youth Services

Child Care Registration is the one stop for all of your childcare needs at Joint Base Andrews. Families wishing to use any of the child development programs should visit the child care registration office for information regarding childcare options, available vacancies, and to complete the required enrollment papers.

Child Development Center programs acknowledge children learn through active, hands-on involvement with their environment, peers, and caring adults.  Children are valued as individuals, as well as part of a group.

Youth Programs offers a well-rounded, wide range of activities in sports, instructional classes, social programs, Before and After School and Summer Day Camp Programs for youth ages 6-18. The facility boasts 5 classrooms, a computer lab, dance studio, theater, table games room and a teen area and lounge.

Family Child Care (FCC) is a quality alternative to center-based childcare, which is provided by spouses of active duty military members in their government owned or leased housing. The Family Child Care Office and other base agencies certify both the individual providing services and the occupied quarters.

The School Liaison Office offers help with location and deployment issues, school transition, student/parent advocacy, school- or district-level special education system navigation, home-schooling support, post-secondary school preparation, and other family-related issues.

Casualty Assistance Office

Casualty assistance is provided to widows or widowers following the death of an active-duty member or a retired Air Force member.

The casualty assistance representative (CAR) will assist the next-of-kin file for government benefits.

Keep these important documents in a safe place:

Retirement DD Form 214
Marriage Certificate
Birth certificates for all dependents
Divorce Decree

Frequent Links

Base Access Procedure update

Newcomers Information

SAPR Info

QOLCOMM

Imagine Andrews

Liberty Park

ID Card appointments