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Installation leadership uses new tool to receive suggestions

By Senior Airman Dylan Nuckolls 11th Wing Public Affairs

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Joint Base Andrews is set to activate a new tool on its base website Dec. 16, 2015, called, "QOLCOMM."

The Quality of Life Communication feedback tool allows users to make suggestions to base leadership that will improve the quality of life on JBA and track the progress of approved suggestions.

"These are ideas from members of JBA, instead of ideas from leadership of JBA," said Capt. Stephen Struber, 1st Helicopter Squadron chief of standardization and evaluations. "This tool allows all members of JBA to funnel their ideas to base leadership."

Once a person submits a suggestion, it will be pooled with other suggestions and reviewed during a monthly QOLCOMM board meeting.

The board is made up of first sergeants or a representative from each of the wings on JBA, key spouses and a representative from the 11th Wing Judge Advocate and Public Affairs Office.

"We've got a lot of experience on the board, [who are] involved in adjudicating this process to ensure that we have a good fair look at what they are asking us to do," said William Sanders, 11th Wing Community Outreach coordinator.

Once the board narrows down the suggestions, it will present the ideas during the Integrated Delivery System meeting, according to Struber.

The IDS meets monthly and consists of leadership from around JBA to discuss a variety of issues including trends, events and changes that effect installation personnel.

If leadership decides to move forward with an idea, it will get assigned to the responsible unit for processing.  The idea will be placed on the website for people to see what improvements the base will make, according to Struber.

Approved ideas can be tracked from the approval to the completion.

According to Sanders, the goal of the site is to hear from everyone that lives and works on the installation and help to improve their quality of life.

"This is a great opportunity for people to tell leadership about the base and quality of life issues that might need to be improved or things that are going well, but with minor tweaks could be better," said Sanders.

To view the QOLCOMM website, click here.