The 316 CPTS provides pay and travel pay related customer service to the military members and civilian employees at JB Andrews and assigned geographically separated units (GSUs).
*Pentagon customers are now serviced by the 11th CPTS at JB Anacostia-Bolling.
To reach us as fast as possible, submit an inquiry through the Comptroller Service Portal (CSP)! You can upload documents, have your case tracked via multiple team members, and coordinate with financial experts with ease!
For inquiries needing support outside of CSP, you can schedule an appointment at: https://appts.sparkxcell.com/316CPTS/ We're located in the Jones building at 1500 West Perimeter Rd.
Lt Col Jason Coleman
MSgt Lynnette Banks
Civilians/Active Duty Accessions
Appointments are available for General Officers and Senior Executive Service (SES). Please have executive officers schedule appointments.
FM eFinance Quick Guide
eFinance Step-by-Step User Guide
If you are assigned to JB Andrews but performing duties at a geographically separated unit (GSU), please fill out PCS forms (1, 2 and 3) and forward them to the customer service email for processing.
To file a voucher for a low-cost PCS move, please fill out PCS form (4) and forward it to the customer service email for processing.
1 - PCS Fillable Packet
2 - TLE Certification Statement
3 - Lost Receipt Form
4 - Low-Cost Move Voucher
The Financial Services Flight provides pay and travel pay related customer service to the military members and civilian employees at the Pentagon and assigned GSUs.
Lobby Hours: Walk-in 8 a.m. to 12 p.m.
*NOTE: Appointments are available for General Officers and Senior Executive Service (SES) employees. Please have executive officers schedule desk-side appointments.
Email Pentagon Customer Service
1400 Defense Pentagon, Room 5C1049
Washington, DC 20301
In-processing at the Pentagon is accomplished by submitting your voucher via e-Finance on the Air Force Portal. Mass briefs and individualized in-processing are no longer available due to lack of room availability.
All Air Force civilian employees and Active Duty Accessions will need to utilize walk-in hours or set up an appointment for assistance with filing PCS vouchers.
Once the voucher is submitted, it will be reviewed for accuracy and it will be rejected or approved. You will receive an email if rejected. Please log into e-Finance and review the comments from the technician, make the appropriate changes, and resubmit.
Members are required to fill out a Retirement and Separation Packet before their final out. Please request this packet from Finance through CSP and return with orders at least 10 days prior DOS or terminal leave.
If members don't return their Retirement and Separation Packet to Finance, it could result in a delay with terminal leave requests and/or final payment.
JBA Retirement/Separation Package
Pentagon Retirement/Separation Package
JBA Retirement/Separation Travel Voucher
Pentagon Retirement/Separation Travel Voucher
The Financial Analysis Flight is responsible for formulating, executing, and analyzing Air Force funds received for assigned mission activities.
Email Financial Analysis Flight
- AFI 65-116 (AF Purchases using MIPRs)
- AFI 65-601, Vol 1 (Budget Guidance)
- AFI 65-601, Vol 2 (Budget Management for Operations)
- AFI 65-603 (ORF Funds)
- AFMAN 65-604 (Appropriation Symbols and Budget Codes)
Principles of Federal Appropriations Law/Fiscal Law
Validate Accounting Data
Air Force Coding Package
JBA Economic Impact Analysis 2018
The JBA Disbursing Office is responsible for the safeguarding of cash, checks, vouchers and other negotiable instruments in support of personnel in the National Capital Region.
Hours: Monday to Friday from 9 a.m. to 12 p.m.
Cashier Operations: 8 a.m. to 12 p.m.
*Call for appointment if after-hours
Email Disbursing Office
PCS Per Diem
PCS Travel Lodging Expense (TLE)
Civilian PCS Temporary Quarters Subsistence Expense (TQSE)
Our SharePoint has the answer to most customer service inquiries i.e. in-processing information, out-processing information, retirement/separation, military pay forms, etc. If you cannot view the SharePoint, email Pentagon customer service and our OCM will grant you access.
This is the online and preferred method to file your travel voucher after a permanent change of station.
Contains information related to military pay and travel entitlements. Provides helpful calculators for TLE/TLA, terminal leave, PCS travel, etc.
Information regarding allowances such as BAH, COLA, OHA, and per diem. You can view the max lodging rate for your duty location as well as access the most up-to-date version of the Joint Travel Regulation (JTR) Appendices.
Log into your Government Travel Card account to find the current balance due before filing your travel voucher.
This provides travelers with links and resources to Government Travel Card-related questions.
Take a look at your Leave and Earnings Statement to ensure your entitlements are being paid correctly.