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CPTS Closures

Starting July 1, CPTS will be open for appointments.

Please use this link to make an appointment: https://appts.sparkxcell.com/316CPTS/

  • If an appointment is secured through 316 CPTS, customers must attend by themselves and not with additional guests due to social distancing guidelines. Face coverings are required inside for all face to face appointments
    • Appointments are 9:00 a.m. to 2:00 p.m.
      • Customer Service will be Monday/Wednesday
      • Retirement and Separations will be Tuesday/Thursday

 Please understand that due to the high volume of customers, we operate on a first in, first out basis. Our number one priority is to help our customers and we will get back to you as soon as possible.

Also available:

  • In-processing information can be sent through the Customer Service org box automatic reply for customers with questions. Members can send their information/documents/requests to 11.CPTS.Customer.Service@us.af.mil.
  • The special actions org box will have a retirement/separations PowerPoint attached to the org box automatic reply for customers with questions. Members can send any questions/requests to 11.CPTS.Special.Actions@us.af.mil.

You may email the following org-boxes about any questions/issues.

Complete list of org boxes:

11.CPTS.Military.Pay@us.af.mil

11 CPTS/Military Pay

11.CPTS.Civilian.Pay@us.af.mil

11 CPTS/Civilian Pay

11.CPTS.Customer.Service@us.af.mil

11 CPTS/Customer Service

11.CPTS.DISBURSING@us.af.mil

11 CPTS/DISBURSING

11.CPTS.DTS.Defense.Travel.System@us.af.mil

11 CPTS/DTS Defense Travel System

11.CPTS.FMAA@us.af.mil

11 CPTS/FMAA

11.CPTS.FSO@us.af.mil

11 CPTS/FSO

11.CPTS.GTC@us.af.mil

11 CPTS/GTC

11.CPTS.LeaveWeb@us.af.mil

11 CPTS/LeaveWeb

11.CPTS.Special.Actions@us.af.mil

11 CPTS/Special Actions

AFDW.FM.Pentagon.Customer.Service@us.af.mil

AFDW/FM Pentagon Customer Service

 

316th Comptroller Squadron Key Personnel

 

 

 

 

 Lt Col Jason Coleman  

Commander

240-612-6781

SMSgt Fabio Horton

Superintendent

240-612-2050

MSgt Christopher Carter  

First Sergeant

240-612-6782

 

JBA In-Processing

In-processing at JBA is accomplished by submitting your voucher via e-Finance on the Air Force Portal.

Once the voucher is submitted, it will be reviewed for accuracy and it will be rejected or approved. You will receive an email if rejected. Please log into e-Finance and review the comments from the technician, make the appropriate changes, and resubmit.

All Air Force civilian employees and Active Duty Accessions will need to utilize walk-in hours or set up an appointment for assistance with filing PCS vouchers.

Appointments are available for General Officers and Senior Executive Service (SES). Please have executive officers schedule desk-side appointments.

FM eFinance Quick Guide

eFinance Step-by-Step User Guide

GSU Inprocessing and Low Cost Move

If you are assigned to JB Andrews but performing duties at a geographically separated unit (GSU), please fill out PCS forms (1, 2 and 3) and forward them to the customer service email for processing.

To file a voucher for a low-cost PCS move, please fill out PCS form (4) and forward it to the customer service email for processing.

1 - PCS Fillable Packet

2 - TLE Certification Statement

3 - Lost Receipt Form

4 - Low-Cost Move Voucher

Pentagon Finance Office

The Financial Services Flight provides pay and travel pay related customer service to the military members and civilian employees at the Pentagon and assigned GSUs.

Lobby Hours: Walk-in 8 a.m. to 12 p.m.

*NOTE: Appointments are available for General Officers and Senior Executive Service (SES) employees. Please have executive officers schedule desk-side appointments.

Contact Information
DSN: 225-1299
Comm: 703-695-1299

Email Pentagon Customer Service

Pentagon
1400 Defense Pentagon, Room 5C1049
Washington, DC 20301

In-Processing

In-processing at the Pentagon is accomplished by submitting your voucher via e-Finance on the Air Force Portal. Mass briefs and individualized in-processing are no longer available due to lack of room availability.

 

All Air Force civilian employees and Active Duty Accessions will need to utilize walk-in hours or set up an appointment for assistance with filing PCS vouchers.

 

Once the voucher is submitted, it will be reviewed for accuracy and it will be rejected or approved. You will receive an email if rejected. Please log into e-Finance and review the comments from the technician, make the appropriate changes, and resubmit.

 

FM eFinance Quick Guide

eFinance Step-by-Step User Guide

 

Retirement and Separation Brief

Retirement and Separation brief is held every Thursday at 10 a.m. Please sign into our customer service lobby in suite 2730 and a technician will escort you to the briefing room.

Jones Building
1500 W. Perimeter Rd, Suite 2730
Joint Base Andrews, Md. 20762

*Pentagon personnel are briefed during the MFRC pre-separation brief.  Members can sign up by calling DSN: 223-9460 or Comm: 703-693-9460

Forms

JBA Retirement/Separation Package

Pentagon Retirement/Separation Package

JBA Retirement/Separation Travel Voucher

Pentagon Retirement/Separation Travel Voucher

 

Financial Analysis Flight

The Financial Analysis Flight is responsible for formulating, executing, and analyzing Air Force funds received for assigned mission activities.

Contact Information
DSN: 612-6789
Comm: 240-612-6789
Email Financial Analysis Flight


HELPFUL LINKS:

 

DEAM Portal

Budget Regulations

- AFI 65-116 (AF Purchases using MIPRs)
- AFI 65-601, Vol 1 (Budget Guidance)
- AFI 65-601, Vol 2 (Budget Management for Operations)
- AFI 65-603 (ORF Funds)
- AFMAN 65-604 (Appropriation Symbols and Budget Codes)

Principles of Federal Appropriations Law/Fiscal Law


Accounting Regulations


Validate Accounting Data


Air Force Coding Package


JBA Economic Impact Analysis 2018

11th Comptroller Squadron

JBA Finance Office

The Financial Services Flight provides pay and travel pay related customer service to the military members and civilian employees at JB Andrews and assigned GSUs.

Lobby Hours: Walk-in 8 a.m. to 12 p.m.
Appointments upon request.

Contact Information

DSN: 857-6377
Comm: 1-877-729-2339 (PAY-AFDW)

Jones Building
1500 W. Perimeter Rd. Suite 2730
Joint Base Andrews, Md. 20762

Email Addresses
Customer Service
GTC
LeaveWeb
Special (Military Pay) Actions
Disbursing
Civilian Pay

JBA Disbursing Office

The JBA Disbursing Office is responsible for the safeguarding of cash, checks, vouchers and other negotiable instruments in support of personnel in the National Capital Region.

Hours: Monday to Friday from 9 a.m. to 12 p.m.
Cashier Operations: 8 a.m. to 12 p.m.
     *Call for appointment if after-hours

Contact Information
Phone: 240-612-6754/6748
Emergency: 202-277-2060
Email Disbursing Office


Frequent Links

Base Access Procedure update

Newcomers Information

SAPR Info

Imagine Andrews

Liberty Park

ID Card appointments

Consolidated Calendar of Events