The Financial Services Flight provides pay and travel pay related customer service to the military members and civilian employees at the Pentagon and assigned GSUs.
Lobby Hours: Walk-in 8 a.m. to 12 p.m.
*NOTE: Appointments are available for General Officers and Senior Executive Service (SES) employees. Please have executive officers schedule desk-side appointments.
Email Pentagon Customer Service
1400 Defense Pentagon, Room 5C1049
Washington, DC 20301
In-processing at the Pentagon is accomplished by submitting your voucher via e-Finance on the Air Force Portal. Mass briefs and individualized in-processing are no longer available due to lack of room availability.
All Air Force civilian employees and Active Duty Accessions will need to utilize walk-in hours or set up an appointment for assistance with filing PCS vouchers.
Once the voucher is submitted, it will be reviewed for accuracy and it will be rejected or approved. You will receive an email if rejected. Please log into e-Finance and review the comments from the technician, make the appropriate changes, and resubmit.
FM eFinance Quick Guide
eFinance Step-by-Step User Guide