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News Stories
NEWS | Feb. 11, 2015

Presidents' Day holiday closure

By Kathy Canfield 779th Medical Group

Malcolm Grow Medical Clinics and Surgery Center will be closed for observance of the Presidents Day holiday on Monday, Feb. 16.

There will be no scheduled appointments, pharmacy or laboratory services.
Prescription refills requested before noon on Feb. 13 will be available for pickup after noon on Feb. 17.

Prescription refills requested after noon on Feb. 13 will be available for pickup after noon on Feb. 18.

The Emergent Care Center (ECC) will remain open to provide emergency and urgent care services.

Emergency Care is defined as a threat to life, limb or eye sight, such as severe bleeding, chest pain or broken bones.

Urgent Care is defined as care for an illness or injury that requires treatment within 24 hours but is not life threatening. Examples include: earache, toothache, rising fever, joint sprain or urinary tract infection. Visits to civilian urgent care centers require prior authorization from your Primary Care Manager (PCM). Failure to do so could result in you incurring the cost for the visit.

Our ECC or other military treatment facility (Walter Reed National Military Medical Center or Fort Belvoir Community Hospital) should be your first choice for urgent care issues. If you are out of the area, contact Health Net Federal Services, at 1 (877) 874-2273, for urgent care instructions and authorizations.

If your condition is not urgent and you can wait for treatment, please contact the appointment line at 1-888-999-1212 on Tuesday to schedule an appointment.
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