Mark Sandborn, author of "The Fred Factor,” spoke to the men and women of Joint Base Andrews Monday at the base theater about the four principles it takes to be extraordinary in everyday situations. The 779th Medical Group invited him for a tour based on a recognition program they have known as the Fred-X program, which pays tribute to personnel throughout the 779 MDG who show the same characteristics. (U.S. Air Force photo/ Staff Sgt. Renae Kleckner)