U.S. Air Force Lt. Col. James Nicholson, commander of the 744th Communications Squadron, speaks at the Fix IT Help Desk Grand Opening at Joint Base Andrews, Md., May 27, 2025. The walk-up help desk opened to provide on-demand assistance for client systems, ensuring that personnel have the tools they need for mission success. (U.S. Air Force photo by Airman 1st Class Patrick Njuguna)