U.S. Air Force Col. Jun Oh, left, 316th Wing and installation commander, and Col. Patrick Rienzi, 844th Communications Group commander, learn the process of the Non-Secure Internet Protocol Router imaging room during a tour of the Fix IT Walk-Up Help Desk building at Joint Base Andrews, Md., May 27, 2025. The walk-up help desk opened to house smart lockers, peripheral vending machines, an in-person help desk, a Secure Internet Protocol Router cafe, a Local Registration Authority station, along with many other functions. (U.S. Air Force photo by Airman 1st Class Patrick Njuguna)