The Joint Base Andrews Integrated Delivery System (IDS) is a program designed to integrate and implement the many community outreach and prevention programs available to Team Andrews members from every branch of service.

By establishing a seamless system of services through collaborative partnerships and coordinated human service activities, IDS aims to build a more resilient, healthy military community.

Service members from the Army, Navy, Marines and Air Force, whether active duty, guard, reserve, civilian, and their dependents have a host of health and human services resources available to them here and across the National Capital Region, and the IDS is bringing them all to one place on this web page to provide an easy avenue for our Team members to reach out.

Click the image to go to the Andrews SAPR page


Joint Base Andrews SARC 24/7 Hot Line
301-981-1443

Joint Base Anacosia-Bolling SARC 24/7 Hot Line
202-767-7272 (SARC)

SARC Toll Free Number: 1-877-316-4689

HOW TO REPORT

Restricted reporting is available for active duty only. Dependents, Department of Defense civilians and general schedule can receive Un-Restricted ONLY.

Vision: To provide accurate, fast and genuine family-friendly readiness support and service - People First

Mission: Provide leadership with effective policy and coordinate assistance as needed to meet mission requirements. Provide individual and family
services which promote adaptation to military life to strengthen families.

Programs and services offered:
Military & Family Life Consultants provide free confidential counseling, no records kept. Relocation Assistance, Personal Financial Readiness, Spouse Employment Assistance, Military Child Education, Air Force Aid Society, Exceptional Family Member Program (EFMP), Personal & Family Readiness, Casualty Assistance & Survivor Benefits and Transition Assistance.

Joint Base Andrews
Bldg 1191 Menoher Dr.
301-981-7087
DSN 858-7087
Hours of Operation
Monday-Friday 7:30 a.m. - 4:30 p.m.
Closed on weekends, AFDW Family Days & Holidays
Website

Pentagon
Rm 5C1049
703-693-9460 DSN 223-9460
Hours of Operation
Monday - Friday 7:30 a.m. - 4:30 p.m.
Closed on Weekends, AFDW Family Days & Holidays

The Civilian Personnel Office (CPO) provides personnel services to all serviced civilians. We recognize that our employees are our most important asset, and we work diligently to offer quality resources and support service for all employees which positively affects both individual health, well-being and organizational effectiveness.

Through a collaborative partnership with other IDS members, the CPO provides information and referral on benefits, health and wellness programs, work/life and other human service activities.

Additionally, the CPO staff is available for daily assistance and advice for all your civilian human resources needs, including labor and employee relations, performance management, workers' compensation, retirement and benefits counseling.

You may contact one of our seasoned Employee Relations Specialists at 240-612-6613, 240-612-6611 or 240-612-6614 or by email at usaf.jbanafw.afdw-staff.mbx.afdw-a1ce-wk-force-effectiveness-br@mail.mil.

FAP assesses, treats and/or refers victims, offenders and dependent family members of physical, emotional, neglect, and sexual abuse. Prevention services are also provided. Eligible recipients include (1)current or former married couples; (2)persons sharing a child in common; or (3)current or former intimate partner with whom the abuser shares or has shared a common domicile.

1191 Menoher Dr.
Referrals are accepted and appointments scheduled Monday-Friday from 7:30 a.m. - 4:30 p.m.
240-857-9680
*Contact the Emergent Care Clinic on-call provider after duty hours at 240-857-2158 after duty hours.

The chapels are here to support the religious needs of all Team Andrews, Bolling and Pentagon members. If we don't provide opportunities for your faith group, please feel free to contact us. We will connect you with someone of your faith group, or do our best to accommodate your need.

All communications with the Chapel are 100 percent confidential and protected by the Uniform Code of Military Justice.

Joint Base Andrews Chaplain:
301-981-2111
After duty hours, call the Command Post at:
301-981-5058
Joint Base Anacostia-Bolling Chaplain:
202-767-5900
After duty hours, call the Navy's Regional Duty Officer at:
202-439-4243
Pentagon Chaplain:
703-695-3336

The Mental Health flight, in coordination with other helping agencies, offers individual and group education programs designed to teach you the skills you need to stay healthy, prevent or mange your current medical condition, improve your ability to manage stress and enhance the quality of your life.
Located on the 4th Floor of MGMC:

Mental Health Clinic (MHC) 240-857-7186
Clinical Health (CHP) 240-857-8942
Alcohol and Drug Abuse Prevention and Treatment (ADAPT) 240-857-8950




Free services are offered for active duty, contractors, general schedule and retirees. *No Restricted Reporting for Sexual Assault.

Short Term Services
· Confidentiality
· No records
· Available before and after duty hours

The Life Consultants offer help in dealing with difficulties associated with the military lifestyle. All counseling provided by the MFLCs is confidential except in situations involving harm to one self or others.

Joint Base Andrews:
Military & Family Life Consultants
301-325-9724
1191 Menoher Dr. (inside the A&FRC)
Hours: Mondays through Fridays from 8 a.m. to 8 p.m.

Pentagon:
Military & Family Life Consultants
703-693-9460
Room C149 (inside the A&FRC)
Hours: Mondays through Fridays from 7:30 a.m. to 4:30 p.m.

The Health and Wellness Center (HAWC) supports commanders cultivating a fit and healthy force that is resilient, productive and healthy with an emphasis on prevention. The HAWC also works to identify and foster change
in the environment that supports the Andrews' Community in choosing healthy behaviors.

Programs and services offered
Healthy Weight Program, Cardio and Strength Program, Tobacco Cessation
Program, Stress Management & Relaxation Training, Prenatal Fitness & Weight Management, Fitness Fundamentals / Microfit fitness evaluation (for non-AD members), and PTL Training for units who conduct Commander directed group-led PT sessions.

Sign up for a HAWC class on Sharepoint (search for "andrewshawc")

Heath & Wellness Center
1444 Concord Avenue
Joint Base Andrews, MD 20762
240-857-5601 / Fax 240-857-7012

ACE - (Published by USAPHC)

ASK your wingman
· Have the courage to ask the question, but stay calm
· Ask the question directly:
Are you thinking of killing yourself?

CARE for your wingman
· Calmly control the situation; do not use force; be safe
· Actively listen to show understanding and produce relief
· Remove any means that could be used for self-injury

ESCORT your wingman
· Never leave your buddy alone
· Escort to chain of command, Chaplain, behavioral health professional, or primary care provider
· Call the National Suicide Prevention Lifeline 800-273-8255 (TALK)

National Suicide Prevention Lifeline
800-273-8255 (TALK)
National Suicide Hotline
800-784-2433 (800-SUICIDE)
Rape Crisis Center Hotline
757-825-2591
National Sexual Assault Hotline
800-656-4673 (HOPE)
National Domestic Violence Hotline
800-799-7233 (SAFE)

Safe Helpline FAQs
Safe Helpline
877-995-5247
Text: 55-247 (inside the U.S.)
Text: 202-470-5546 (outside the U.S.)

Defense Centers of Excellence (DCOE)
866-966-1020 - 24/7 Outreach


Helpful Family Resources
AfterDeployment.org
Military Homefront


Confidential, non-medical counseling is available through Military OneSource via telephone, online or face to face.  Eligible individuals may receive confidential non-medical counseling addressing issues requiring short-term attention.

Contact a consultant: 800-342-9647
Military Crisis Line: 800-273-8255

Military, civilian, retirees and dependents can contact EO to report unlawful discrimination for both military and civilians due to Race, Color, National Origin, Sex, Religion, Age and Disability (mental and physical).

11th Wing Alternative Dispute Resolution (ADR) Program offers informal and non-threatening methods of resolving disputes in a mutually satisfying manner. ADR techniques are designed to provide early intervention and resolve conflicts prior to them escalating and becoming disruptive in the workplace environment.
 
These techniques often result in improved communications and workplace relationships promoting healthier workplace environments through the guidance of a trained mediator.

1500 West Perimeter Rd.
Suite 2510
240-857-6368