When you arrive at your new unit, you'll need to follow your unit-specific procedures. Each unit and military service handles in-processing differently. Here, you can find general guidelines about signing in with your unit. Reach out to your unit sponsor if you have specific questions.
All newly arrived DoD members must report to their respective unit Command Support Staff (CSS). Your CSS will provide you with an in-processing checklist and other information to get situated. If your unit does not have a CSS, report to the Military Personnel Section, Customer Support at 1414 Arkansas Road.
If you arrive during duty hours, report to your unit as instructed. If you arrive after duty hours and your sponsor has not already made previous arrangements for dormitory or lodging accommodations, report to the Presidential Inn Lodging. You should report to your unit in uniform the following duty day morning.
Newcomer's Orientation, or Welcome to Andrews, is a monthly briefing hosted by the Military & Family Readiness Center for all members--military, civilians and family members. Complete many of your mandatory briefings, while getting more information and resources about your new assignment.
Register: https://jba-mfrc.timetap.com/
Finance DSN: 612-3160/Comm: (240) 612-3160
Customer Support DSN: 981-4141/Comm: (301) 981-4141
Location: Jones Building
1500 W. Perimeter Rd., Suite 2440
Joint Base Andrews, MD 20762
Military (including GSU's)
- Submit a PCS Package via E-Finance. (see step-by-step guide below)
- Please bring a copy of your PCS orders and any in-processing documentation (Technical School Certificate, Records Transmittal Form AF Form 330, SGLI/SOES, PT Test, V-Red) to the briefing
- Must in-process in uniform (OCP, Flight suit, or Dress Blues)
Civilians/Active Duty Accessions
Appointments are available for General Officers and Senior Executive Service (SES). Please have executive officers schedule appointments.
eFinance guide
INBOUND MEMBERS:
For PPM/ DITY (Personally Procured Move/ Do It Yourself) move reimbursements, you are required to provide the following: PCS Orders, DDFORM 2278, DDFORM 1351-2, receipts, PPM Checklist and Expense Certification , empty & full weight tickets. Please write your last name and the last four digits of your SSN on your weight tickets. Please ensure all documents are legible and that all carbon copies are readable. All documents may be brought in or e-mailed to 316.TMO.CUSTOMER.SERVICE@US.AF.MIL.
PPM Turn-in Guide
To file a claim of loss or damaged items, you will have 180 days from the date of delivery. Claims must be filed within the Defense Personal Property System (DPS), accessed through https://www.militaryonesource.mil/moving-house/moving/pcs-and-military-moves/ .
To schedule delivery of household goods (HHG) or unaccompanied baggage (UB) from Storage In-Transit (SIT) please contact your moving company directly. For Non-Temporary Storage (NTS) release, please e-mail us with your orders and the physical address of where your items are being stored.
Personal Property Office Contact Information (The org box is the primary method of contact):
316.TMO.CUSTOMER.SERVICE@US.AF.MIL
301-981-7520/4451
DSN: 858-7520/4451
Passenger Travel Office Contact Information (The org box is the primary method of contact):
316.LRS.TMO.PAX@US.AF.MIL
301-981-7626/2867
DSN: 981-7626/2867
HOURS OF OPERATION
Daily Operations
| MONDAY |
TUESDAY |
WEDNESDAY |
THURSDAY |
FRIDAY |
By Appointment
9 a.m. - 3 p.m. |
By Appointment
9 a.m. - 3 p.m. |
Walk-ins
9 a.m. - 3 p.m. |
Closed for
training |
By Appointment
9 a.m. - 3 p.m. |
Note: To schedule a 1-on-1 appointment, please utilize the ORG boxes/phone lines listed above.
Mass Briefings
| MONDAY |
TUESDAY |
FRIDAY |
PPM Closeout "DITY move"
(Inbound personnel) |
Outbound PCS Moves |
Retiree/Separatee Moves |
Note: All mass briefings will begin promptly at 9 a.m. in the TMO office, 2nd Floor Jones Bldg. Advanced sign-ups not required.
In order to register your firearms on base you must bring them, secured, and cleared, to the Security Forces building located at 1845 Westover Rd. and enter through the door marked as “Desk Sergeant."
Please tell the desk that you are there to register firearms. The desk will contact the armory and an on-duty Armorer or Security Forces member will escort you to the armory. You will then fill out the AF Form 1314, Firearms Registration, and DD Form 2760, Qualification to Possess Firearms or Ammunition.
*This must be done within 72 hours of receiving the firearm(s) or arriving on station. You are only required to register firearms with the Armory when living on base. Dormitory residents will report to the Armory immediately for registration and must store their weapons inside of the armory.*