Public Affairs

316th Wing Public Affairs

What We Do

The PA office is responsible for providing accurate, relevant and timely information on Joint Base Andrews issues, programs and base events to the people in this community and members of the news media.

Our office tells the Joint Base Andrews story to the American public. Through targeted communication, we reach out to our internal audience on base, the local public and military and civic leaders. We have a toolbox full of traditional news reporting; feature stories and commentaries; video reports, print, and social media. The PA team utilizes each of these tools to strategically shape and strengthen the Air Force's, as well as Joint Base Andrews, public image.

Studio

The 316th Wing Public Affairs Office offers services to all members of the military stationed at Joint Base Andrews. Military members stationed outside Joint Base Andrews must contact their supporting Public Affairs office to schedule a studio appointment.

Pentagon PA Studio: (703) 695-2603
JBAB PA: (202) 284-3250

We provide limited photography support for official Visa/Passports, ISOPREP, Official Air Force Biography, Full Length, and Special Duty Assignment packages every Monday, Tuesday and Wednesday by appointment ONLY, effective Jan. 5, 2022. Appointments are from 9 a.m. to 3 p.m.

Appointments MUST be made online by clicking:

Please call (240) 612-4430 or e-mail 316WG.PA.COMMANDINFORMATION@us.af.mil for any questions.

The PA studio is located in the William A. Jones III Building 1500 West Perimeter Road, Suite 2330, Joint Base Andrews, MD 20762.

For emergency Public Affairs assistance, please contact the Command Post at (301) 981-5058 for the on-call PA representative.

** Official photos are only provided for group-level and above quarterly awards winners, Chain of Command key personnel and special duty packages. For official photos and special duty packages please bring in a copy of your specific requirements. We do not take photos for retirement programs, award nominees, or unofficial biographies. For special duty packages, please bring a copy of the photo requirements. We are required to provide our customers with high quality, properly exposed and composed digital images. The photographer may assist you with minor adjustments for best subject representation. The photographer is NOT responsible for proper wear of the uniform. Military photographers are NOT authorized (AFI 35-109 and DODI 5040.02) to digitally alter image in any way. For more information or to set up an appointment, call 240-612-4430, DSN 612-4430.**
App

Privacy Policy for ‘JBA Connect’ Installation App

Joint Base Andrews built the JBA Connect app as a Free app. This SERVICE is provided by Joint Base Andrews at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at JBA Connect unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

*         To facilitate our Service;

*         To provide the Service on our behalf;

*         To perform Service-related services; or

*         To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

We do not knowingly collect personally identifiable information from children. We encourage all children to never submit any personally identifiable information through the Application and/or Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide personally identifiable information through the Application and/or Services without their permission. If you have reason to believe that a child has provided personally identifiable information to us through the Application and/or Services, please contact us. You must also be at least 16 years of age to consent to the processing of your personally identifiable information in your country (in some countries we may allow your parent or guardian to do so on your behalf).

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2023-04-04

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at
316WG.PA.COMMANDINFORMATION@us.af.mil
Camera Purchases
Camera Purchases: * Per AFI 35-101, 7.16.2.2. The host wing communications squadron must coordinate with the BVIM for approval on all requests from units on the installation to purchase digital photographic cameras, video cameras and editing equipment, and photographic or specialty printers.

To request approval, send an e-mail to 316WG.PA.COMMANDINFORMATION@us.af.mil containing the following information:
1. Product type, make and model
2. Price
3. Purpose
Hometown News Release

The Joint Hometown News Service showcases the accomplishments of members of the Armed Forces through the Hometown News Release program for distribution to commercial media outlets in the hometowns of servicemembers and their families. Click HERE for the form.
Marquee

The 316th Wing Public Affairs Office manages the base's electronic marquee located near the Visitor Control Center to announce time-sensitive and recurring information to base members.

Members must submit a marquee request form at least one week before the post date, but no more than four weeks before, to: 316WG.PA.COMMANDINFORMATION@us.af.mil

Messages are limited to welcome messages for distinguished visitors, announcing base-wide events, and retirement messages for general officers and above, force protection condition and weather alerts.
316WG.PA.COMMANDINFORMATION@us.af.mil

The marquee will not be used to promote fundraising or to display items or services for sale.

The marquee will not display commercial advertisements, political messages or any non-mission essential messages.

Marquee messages that take up more than one frame will not be authorized.

The marquee policy letter can be found here.
Multimedia Support Requests

Photo and Video Support: Please see our customer notice regarding all our products and services guidelines. Complete the highlighted sections of the AF Form 833, available HERE. Please digitally sign, date, and then e-mail soft copies HERE. Hard-copy signed forms can also be dropped off at our office. William A. Jones III Building 1500 West Perimeter Road, Suite 2330 Joint Base Andrews, MD 20762.

For specific questions about what services meet criteria for support, please contact 240-612-4430.
Public Affairs Mission
Our mission as Public Affairs is driven by our core competencies, which are directly linked with the Air Force Core Competencies. These five key elements are the foundation of our actions and services to the Joint Base Andrews community.
- Provide trusted counsel to leaders
- Build, maintain, and strengthen Airmen morale and readiness
- Enhance public trust and support
- Achieve global influence and deterrence;
- Provide photo, video, and multimedia support to the Air Force mission.
Products and Services
Air Force leaders rely on Public Affairs professionals to assist them with delivering their communication efforts to Airmen and their families, to include retirees, civilians and contract employees. Command Information provides effective and efficient communication tools and products to link Airmen with their leaders. CI helps Airmen and their families understand their purpose, role, and value to the Air Force community located at Joint Base Andrews.

The Command Information section of the public affairs office at Joint Base Andrews manages several products to accomplish this mission:
- Joint Base Andrews public website
- Joint Base Andrews Facebook
- Joint Base Andrews Twitter
Our products highlight our Airmen and our mission. If you have or know someone who has a story to share, contact our journalism team at 240-612-4430 or via e-mail at 316WG.PA.COMMANDINFORMATION@us.af.mil. We want to hear about