On January 28, 2017, Relay Health/MiCare will be unavailable due to a data upgrade. Following this upgrade, patients who log-in into the old URL, https://app.relayhealth.com, will be automatically redirected to the new website address: https://mil.relayhealth.com. Only the URL address is changing; processes such as enrollment, log-in, sign-up, and sending/receiving messages will remain the same.
Since 2009, Military Health System patients who received care at military hospitals or clinics have had access to a robust messaging capability, allowing authorized patients the ability to securely communicate with their health care team. Known by different names such as Air Force MiCare, Army Medicine Secure Messaging and RelayHealth, Patient Portal Secure Messaging is accessible at this new link: https://mil.relayhealth.com.
All the same capabilities that users have come to appreciate continue to be available. Patient Portal Secure Messaging, powered by RelayHealth, is the same patient centric secure messaging platform that enables patients to directly communicate securely via the internet with their primary care provider team to receive advice on minor medical issues, chronic disease management, test results, appointment requests, medication refills and other health care needs.
Patient Portal Secure Messaging allows patients to communicate with their health care team at their convenience, whenever they want and wherever they are. Patients can easily access Patient Portal Secure Messaging from any device, e.g., smart phone, tablet, or desktop computer. It is a valuable service that helps save time and money by eliminating trips to the military hospital or clinic. Patients can reduce unnecessary appointments and stress by communicating virtually and directly with their health care team.
Talk with your provider or care team to enroll, or if you are one of the 1.6 million Military Health System beneficiaries that have an existing Patient Portal Secure Messaging account, bookmark https://mil.relayhealth.com in your browser to continue communicating securely with your healthcare teams. You can learn more about this change at http://sites.mckesson.com/milpatients/.