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NEWS | March 2, 2011

inTransition launches PSA campaign, showcases program resources for warriors, providers and families

Military Health System

inTransition launches PSA campaign, showcases program resources for warriors, providers and families

A joint effort between the Department of Defense and the U.S. Department of Veterans Affairs, the inTransition program is pleased to announce the launch of six public service announcements to educate service members, veterans, National Guard and Reserve members, health care providers and family members about its coaching resources.

The PSAs provide an overview of what the inTransition program can provide to each audience and how to contact the program for more information:

· "Maze": Explains how service members can navigate the switch to a new mental health care provider when experiencing a change in status
· "Insights-Providers": Addresses the important role of healthcare providers as they help service members maintain continuity of care when they encounter a change in status
· "Insights- Family Members": Discusses, from the family member perspective, how inTransition helped loved ones maintain their mental health care treatment during changes in status

When transitions including deployment or permanent change of station occur, it's important to help make sure the nation's service members have the right support systems in place. For those receiving treatment for psychological health concerns, the inTransition Coaching and Support Program offers support as they move between health care systems or providers. This support helps them effectively navigate changes and maintain mission readiness.

When a service member or veteran contacts inTransition, they are assigned their own coach who will:

· Coach them one-on-one through their transition;
· Connect them with their new provider; and
· Empower them with tools to help them continue making healthy life choices.

InTransition coaches are master's-level behavioral health clinicians who understand today's military culture and issues. They can provide telephone coaching on how to change providers at the time of transfer or discharge; provide referral support and new provider follow-up; and provide crisis intervention when necessary. They understand and respect the privacy of service members and veterans. Coaches are available 24 hours a day, seven days a week, and are accessible from any location.
To view the newly-released public service announcements, visit www.health.mil/intransition/PSA.aspx.

For more information on the inTransition Program, please visit www.health.mil/inTransition or call its confidential, toll-free number at 800-424-7877.