JOINT BASE ANDREWS, Md. –
The staff at Malcolm Grow Medical Clinics and Surgery Center (MGMCSC) takes customer service very seriously. Our patient advocates want to ensure you are satisfied with the medical care you receive and address any concerns you may have right away.
Every clinic at MGMCSC has a patient advocate who will strive to understand and resolve challenges with a friendly, expeditious, and professional manner.
If an issue is not answered satisfactorily by a clinic patient advocate, patients may contact the 779 MDG medical group patient advocate:
Mr. Rodney Smith
240-612-2224
Cell: 202-327-0403
usaf.jbanafw.779-mdg.mbx.patient-advocate@mail.mil
We also like to hear how great our providers and staff are doing. If you would like to recognize a special member of the MGMCSC staff, please leave your comments on any of our clinic customer satisfaction surveys. You may also post your comments under the Timeline link on the 779th Medical Group Facebook page